1. Service Cancellation by Users:

   – Users can cancel a service request at any time before the Purohit arrives at their location.

   – To cancel a service, users must contact our customer support through the app or via our provided contact information.

   – Cancellations made within a reasonable time before the scheduled service may be eligible for a full or partial refund, as determined by Pourahityam’s discretion.

2. Service Cancellation by Pourahityam

   – Pourahityam reserves the right to cancel a service request in the event of unforeseen circumstances or any other valid reason.

   – In such cases, Pourahityam will make reasonable efforts to inform the user and provide a full refund for the canceled service.

Refund Policy:

1. Refund Eligibility:

   – Users may be eligible for a refund under the following circumstances:

     – Cancellation of service request within a reasonable time frame before the scheduled service.

     – Cancellation of service by Pourahityam.

     – Unsatisfactory service quality.

2. Refund Process:

   – To request a refund, users must contact Pourahityam’s customer support within a reasonable time after the service completion or cancellation.

   – Refunds will be processed using the original payment method used by the user.

   – Refund processing times may vary depending on the payment provider, but Pourahityam will make reasonable efforts to process refunds promptly.

3. Refund Amount:

   – The refund amount will depend on the specific circumstances of the cancellation or service quality issue and will be determined by Pourahityam’s discretion.

   – In the case of an unsatisfactory service, Pourahityam may offer a partial or full refund, as appropriate.

Contact Information:

– For any questions, concerns, or refund requests, please contact Pourahityam’s customer support at  our contact us page.

Policy Changes:

Pourahityam reserves the right to modify or update this Cancel and Refund Policy at any time. Users will be notified of any changes through the app or other suitable means.

Please note that this is a general template, and you may want to consult with a legal professional to ensure that it complies with any specific legal requirements in your jurisdiction and is tailored to your app’s unique circumstances.